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Trust Center

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Welcome to the Cascala Health Trust Center.

Cascala Health operates as a HIPAA Business Associate and is committed to protecting the confidentiality, integrity, and availability of protected health information (PHI). This Trust Center provides an overview of our security, privacy, and compliance practices.

Our trust program includes management-approved information security policies, physical security controls, personnel training and code of conduct acknowledgments, third-party and subcontractor safeguards, documented incident response and post-mortem processes, privacy reporting channels, and secure key management practices.

We maintain agreements with sub-processors and subcontractors to ensure they follow appropriate technical, organizational, and HIPAA-aligned safeguards when handling sensitive data.

Use this portal to learn more about Cascala Health’s security and privacy practices and our ongoing commitment to trust.

Documents

DATA SECURITYAccess Monitoring
Knowledge Base (FAQ)
  • How does Company handle data deletion requests?
  • Does Company perform code reviews before production release?
  • Does Company support single sign-on for customers?
  • Are backups encrypted?
  • Does Company test its incident response plan?
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